Website Lotto Help Center
Answers, guides, and support for getting the most out of Website Lotto.
Buying a template
Browse the template catalog, pick a design, and check out. After purchase the template is linked to your account and available to edit from your dashboard.
Read more →Bidding in auctions
Select sites are sold via timed auction. Place a bid from the listing page; the highest bid at close wins.
Read more →Scratch tickets and prizes
Scratch tickets drop with specific purchases and events. Redeem from the Scratch page to reveal prizes — discounts, free hosting months, or template credits.
Read more →Connecting your custom domain
From the site dashboard, enter your custom domain and follow the DNS instructions. Most registrars propagate within a few minutes; full propagation can take up to 24 hours.
Read more →Editing your purchased site
Open your site from the dashboard to edit content, swap assets, and adjust branding. Changes publish live on save.
Read more →Hosting plans
Hosting is billed monthly via Stripe. Plans differ by bandwidth, custom domain support, and included sites.
Read more →Refunds and policies
Template purchases are non-refundable once the source assets are delivered. Hosting is refundable pro rata within the first 7 days.
Read more →Book a Call
Schedule time with our team — 15 minute virtual meeting.
Pick a time →